As part of the work we’re doing to transform our digital services, we’re looking at the current Brighton & Hove City Council website.
The site has over 5,000 pages and can sometimes be difficult to navigate and find what you’re looking for. Some of the pages are also too long and not written clearly enough.
Improving the user experience
To improve the experience for our users, we’ve been looking at:
- the number of pages on the site
- the sections of the site
- the navigation around the site
- the analytics about how people use the site
- the content that’s on the pages, and
- the design of the site.
We want to create a new website for the city of Brighton & Hove which is:
- well written, using plain English
- transactional (allowing users to self serve online)
- simple to navigate, and
- accessible on a range of browsers and mobile devices.
As part of this development of a new website, we’ve launched a new ‘beta’ website.
What is a beta website?
GOV.UK state that “The ‘beta’ label means you’re looking at the first version of a new service or web page”.
To create this beta site, we worked with a local agency to conceive a new design.
The design is based on the concept of ‘patterns’. Patterns are a repeatable solution to commonly occurring issues, tasks or functions that can reused across multiple sites.
Our patterns will be used across a variety of sites and other digital channels, such as the new ‘My Account’ site.
The new site is a work in progress, and currently only has limited content.
Over the coming months we will start to create more content on the new site.
Tell us what you think….
We’re always keen to hear what you think, so please either: